I am suffering the same problem. I send them piles of proof never hear anything back and they absorb all my refunds. They hold all my documentation without saying they got it.I have no idea why ,as a my wages are Medicaid waiver payments.I amend the returns but it never changes from the return they filed for me.I have no idea what to do about it. I make less than $40,000 a year. I can't afford a lawyer.
