Hi, I didn't think of the time zone aspect but TurboTax has many overseas users... expats, military people, and many that simply live and work abroad. I haven't had issues with any other software or financial websites.
I've been using the digital download version (from Amazon) for several years now with no issue, but 2024 is the first year that I've experienced these activation issues. What's strange is that when I open the 2023 edition it counts this an an additional activation as well.
As I only have 2 activations left, I guess that my only option is to use one to open 2023 and take a few snapshots of the forms that I used and then use my last activation to open 2024 and fill my forms in one shot with no breaks. And then I'll never be able to open the file in the future.
For a company that employs over 18,000 people across 8 countries I'd expect Intuit to offer some official tech support and not just rely on their silly "AI" chat robot and the goodhearted people in the community. Even their website is complicated. It took me a long time and a few Google searches just to be able to find the fake "help chat" and to figure out how to post a question in this community.
Perhaps next year I'll look into tax software from another company.
Thanks again for your time and willingness to help.
