Turbotax has no access to IRS or employer EINs. you could file form 4852 (substitute W-2) but the IRS first wants you to contact the employer for a corrected w-2 and then contact them before filing it. So Turbotax was correct in telling you to contact the IRS. Even a tax professional couldn't help except by getting a power of attorney from you and contacting the iRS on your behalf.
