How do I resolve this with the IRS? Your software said I was due a refund. IRS gave the refund. Then I received letter that I owed the whole refund. They are incorrect but how do I resolve this?? I have called them multiple times. They cannot think outside the box and look at return. it is a computer glitch showing a position by the round amount and not a negative. I am beside myself and will never use this software again since the were no HELP.
