@Luctor Non Mergor wrote:
Intuit, if you read these messages, please explain this instance of very poor customer relations from an otherwise top-notch company.
In my experience, Intuit executives and development team don't tend to read the forum and almost certainly won't reply here. If you want to make sure it's seen at the executive level and want to hear back, you can share your experience with the office of the president of Intuit, and they will see that it gets to the right team. They say they will respond in 24 hours, but this is a holiday weekend.
If you want to do that, the contact form and a box for explanation of your issue is here:
https://www.intuit.com/company/contact/office-of-the-president/
