To view the bank information you entered, for the direct debit it will be on the Federal Information Worksheet in Part V of the worksheet. You have to download the PDF of the tax return to include all worksheets using Print Center.
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. This will take you back to the 2024 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets.
Receiving an IRS Letter 4870 can be concerning, but there are steps you can take to resolve the issue:
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Verify Account Information: Double-check the bank account information you provided for the e-file payment. Ensure that the account number and routing number are correct by looking at the Federal Information worksheet.
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Contact IRS e-file Payment Services: Call IRS e-file Payment Services at 1-888-353-4537 to inquire about the rejected payment and get guidance on how to correct the issue. They can provide alternate payment options and help you understand the next steps.
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Alternate Payment Methods: If the e-file payment cannot be processed, you can pay your taxes using other methods such as a check, money order, or directly through the IRS website https://www.irs.gov/payments
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Respond Promptly: The letter typically specifies a deadline for response, often 30 to 60 days from the issue date. Make sure to address the issue within this timeframe to avoid any penalties or adjustments to your return.
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