The same thing happened to me today after an update to Turbo Tax using my MacBook Air. I opened Turbo Tax 2023 to file an amendment to our 2023 tax return. I made the decision to do it while I was online and clicked "ok" to check for updates and installed them. I was not aware there was an issue with updates deleting an entire tax return off your computer. The 2023 return that I had already e-filed in 2024 was gone. I searched for .tax2023 to find the file that I needed and it was gone. All I have is the .pdf version and a printed copy. I filled out the 1040X Form anyway using the 2023 software but could not file the amended form 1040X electronically because the message popped up that I could not file the amended return electronically because I never filed my 2023 tax return electronically, NOT TRUE! I called Turbo Tax and they were no help. I was told there is nothing I can do and I must now mail it. This means instead of getting my $1323 refund in 3 months it will take over a year. THANKS TURBO TAX!!! I was using the Costco download version not the online version of Premier because I own rentals. Now I have lost the saved rental information and depreciation information for 2023 that should be saved for future needs. I am not sure how that will affect future tax returns. If we sell a rental and we will not have the information needed for the software to do the calculations correctly for capital gains or 1031 tax exchanges.
