Get your taxes done using TurboTax

 You'll need to contact the IRS to find out why their computer records don't show the purchase in 2024 when you got a letter from them confirming the transaction

 

Call 800-829-1040
1) Choose your language,
2) Then choose option 2
3) Then 1
4) Then 3
5) Then 2
6) When it asks you to enter your SSN or EIN do nothing – wait - - After it asks twice, you will get another menu
7) Then 2
😎 Then 3

you should then be transferred to an agent. Note when its phone lines are busy you may be on hold for a long while or disconnected