Coloredo
New Member

TurboTax 2024 Desktop (Win10) Won't Start, Reinstalled - Doesn't show state forms previously purchased, trying to print forms

TurboTax 2024 failed on update today with "no solution". I have already e-filed federal and state forms.  I wanted tor review entries and print a new copy.

 

I uninstalled, downloaded latest file and reinstalled.  My state form is missing (Error: 190). 

 

When I try to Download state forms TurboTax wants $45 to download forms.

 

How do I recover original completed files that were e-filed (Fed and State)?  

 

Thanks