Falcon5
New Member

'Some Error Occured' Message for Personal Info

I filed Married Filing Jointly in 2023. In 2024, we want to file taxes as Married Filing Separately. When I opened Turbotax 2024 Deluxe desktop version, it automatically imported 2023 returns and asked if my status was MFJ, like last year. When I said it is Married filing Single, it gave me two choices:

1. Open a new return and start without import.

2. Continue with the current import and manually exclude spouse details.

In both options, I am getting a red box in the next step with 'Some Error Occurred' Message, in the very first step of gathering Personal Info. It won't let me proceed.