Good afternoon, I’m replying to this because I’m searching online to see if anyone else has had this same problem with their data files disappearing, And it seems at least someone else has.
It happened to me last year and it happened again this year. Without going into the hours I spent trying to figure this out, I’ll just explain it briefly. After completing all my taxes, I went back into the program when CRA asked for more info on something. I could see the tt24 files as recent, but they did not exist, 0bytes in the file and 0 bytes in the PDF. In the end, I had to run the computer as an admin and launch the program from there to see the files, they were not available as just a regular user on the computer, even though that’s where the returns were done. Hopefully this helps someone who might have a similar situation in future!
(Thanks Dan!)
