I submitted a refund request with this information and it was rejected, with a message about "TurboTax Online can be used at no cost up until the point that you submit payment. Once payment has been received, the product is considered to have been used to prepare your taxes, regardless of whether you print or electronically file your return, or if it's rejected."
this is very different information from what I was assured of on the phone by the Turbotax representative.
