When a return is rejected, it is not really filed. If you were not able to electronically file your 2023 return, you should have mailed it in. If you did not then you never filed a 2023 return. If this is the case, you should file your 2023 return.
You should also contact the Taxpayer Advocate Service. They should be able to assist if you have not been able to resolve your issue by contacting the IRS.
You can view, download, and print your tax returns going back up to 7 years if you filed with TurboTax by following the steps below:
If this is the first time you are logging into your account this year:
- Sign in to your TurboTax account and select Continue on the screen showing your prior-year summary. Make sure you're using the same TurboTax account (user ID) as in prior years.
- On the second screen showing product and pricing, scroll down and select Your tax returns & documents.
- Select the year you want, then select Download/print return (PDF).
If you started your 2024 return already:
- Select Documents from the menu
- Choose the tax year you want
- Select Download tax PDF
