Defective software

I purchased the PREMIER software edition because I own rental property and had a 1099 misc. form to declare for income. I have used TURBO TAX for the last 10+ years with no problems. 

This time the the software loaded without issue, all went well until I tried to load the 1099 misc. form. A message appeared saying that I was using the wrong software program. It stated that I had the BASIC program and could not report the rental income. If I wanted to update to the PREMIER program that would be $200.

Needless to say, I reloaded the software thinking perhaps I had the wrong code entered. NOTHING helped and when I tried to return it to SAM'S CLUB for my $90.  refund I was denied. 

So I actually used a somewhat free online software.  I would appreciate a refund for your defective product.

Patricia Feden

[email address removed]