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Hi Vanessa,

I am submitting it and then it comes back a short time later as rejected (my federal return was accepted on the first attempt, no problem). The error message I receive is: "W2_Import_Hold - Your state return has been rejected due to a data mismatch on your W2."

Here is a screenshot of the email I receive each time:

I am using the online version of Turbo Tax. I have not yet tried with "NY CITY" in box 20 so can try that, but I will say that Turbo Tax specifies Box 18 as being the cause of the issue. This is a screenshot of Turbo Tax's message when I begin the refile attempt:

Any further ideas or information would be greatly appreciated. Thank you so much for your help.