Hi there, Amy - I wanted to update you. Firstly, I filed an extension with NY to give more time to resolve this issue.
My employer sent a corrected W2 (in the shape of a W2-c form, with 1 number in all boxes 18-20) and I went back in and revised the information to reflect the corrected information, and attempted to refile.
Unfortunately Turbo Tax still rejected it citing a 'data mismatch'. There seems to be an issue with the automated system, so nothing I put in these boxes seems to make a difference. Is there anything else I can do to file electronically, for example by deleting and starting over for State (Federal is already filed) - or do I need to resort to mail filing?
If filing by mail, I would appreciate any advice - for example, do I mail both the W2 and the W2-c? I've never filed by mail before (been filing with no problem through TurboTax for 8+ years), so am anxious to get this right so we can receive our refund (TurboTax tells me we are owed $1200 for state taxes).
Thank you in advance for your help!
