I have been very satisfied with Turbo Tax for many years so became lax following up on them. I find with my 2024 tax filing that 2023 was not filed. Hindsight being 20/20 I need to take care of submitting 2023 Tax Return.
I prefer that Turbo Tax make this right by submitting it since they have all the information and sent me a thank you and Many Happy Returns April 2024. Shame on me for taking that as their end of the filing was completed. If I have to file a paper return for 2023 I request my Turbo Tax payment be returned to me and if there are extra costs of filing late I request that be covered by them also.
How might this be addressed?
