I entered all information for 2025 joint tax return, completed all steps and filed electronically on 3/22. It was accepted and then nothing happened. Called IRS on 4/11 and learned it required some attention and I should have received a letter. Phone agent generated new letter to be mailed on 4/12. It was sent 4/17 and required me to log into IRS and verify the petition because it had not been done. I did this and it indicates wait of up to 9 months for processing.
None of this was my fault. I completed all steps and the program said it was ready to file. It was filed.
I indicated that I would pay for early refund receipt, etc.
I'm not getting the services and I will file a protest for such charges.
