Dedo
New Member

Get your taxes done using TurboTax

Hi-

Thanks for your response.  I have an iMac M3, previously had an Intel iMac desktop.  I'm not trying to download any Windows product.  I had TurboTax Premier 2023 Tax Year installed on the Intel, approved for 1 device ... that one.  Now I have all TurboTax files on the M3 but cannot access them because the activation key was used on the iMac Intel.  I have reached out several times to the company I purchased TT Premier 2023 asking for a new activation key but have had no response.  When I log into my Intuit account and can download TT Premier 2023, it gives me the same activation code which does not work for the new M3 desktop.  Actually, I have several years of TT dating back to 2014 that cannot be accessed for the same reason ... no activation code.

 

I need 2023 ... what can I do to get it back?