I agree. I had many difficulties with their software this year. When I reached out for support, they prompted me to sign up for the premium version with tax support. I don’t need tax support, I needed “software” support. Their software had a mysterious $1050 ‘other income’ which prevented me from using the free simple version. We have two W2’s and a $56 1099 INT. Standard deductions and the child tax credit. But their software would not allow me to preview what items constituted my Total Income. So I went with another software this year!
