@ eleanorgarcia7 asked: "Can I file without an ip pin? I need to get to the screen where it does not require the ip pin"
Why are you asking this question in regard to an IP PIN? It's not clear what the context of your issue is. It sounds like there should be more to the story. Have you ever had a 6-digit IP PIN assigned by the IRS? Did you already efile and got an IP PIN-related rejection? If so, what is the rejection error code?
Or are you referring to the 5-digit PIN (Signature PIN or "self-select PIN) on the Signature page? If so, that is not an IP PIN, which is a 6-digit PIN. The 5-digit PIN is on a screen where you electronically "sign" the return, by choosing a 5-digit PIN (any digits of your choice, except can't be all zeros), entering "today's date", and your birth date.
