You can file with TurboTax free edition on any platform if you qualify. You must have a Simple form 1040 return only (no schedules except for Earned Income Tax Credit, Child Tax Credit and student loan interest) in order to qualify.
~37% of taxpayers qualify to file with TurboTax Free Edition. To start for free, select Start for free on the Free Edition Learn More page on our website.
You can try to downgrade also. How to downgrade in TurboTax Online
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