cncjerry
New Member

ttax 2024 is crashing when trying to open a new file

Hi, Going crazy here on tax day.  I completed my much more complex tax filing and need to submit for my son.  Every time I try to open a new file, with the expectation that it will load my sons tax data from 2023, ttax2024 crashes.  I've tried uninstalling all the VC++ redistributable and runtimes, reinstalled turbotax, etc, several times without luck.  I've never had problems like this in the past and this is very disappointing.  I need this resolved asap.   I am on win10.  It worked ok for my tax file, just won't open any new files. thanks