csprung
New Member

Get your taxes done using TurboTax

I'm having the exact same w2_import_hold error mismatch issue. I've only ever manually entered the W2. I deleted and reentered and I've manually changed the box 18 value to match box 1 (even though they are different). Nothing works. It's been rejected four times. TurboTax phone specialists don't know how to fix it and are just a baffled as I am. They double checked my quadruple checking and resulted in "file by mail." The entire point is not to have to file by mail. How is this an ongoing problem for so many people?