I agree, I've been using Turbo Tax for years to do friends and family's taxes, but no more, I'm done with them after this years screw up. Their fees are insane and you can't get any support whatsoever, only incompetent idiots who call you. They miscalculated my grandsons federal refund and now I can't get ANY support with THEIR mistake whatsoever, they tell me to call the IRS, well it wasn't the IRS who screwed it up, it was TURBO TAX!
