Since I started this last year, I am amazed at the number of replies and the number of equally frustrated TT users. I tried again this year and it really hasn't changed. the Federal extension from the desktop is either on paper or you have to go to the federal e-file to file an extension. I "googled" free extension filing and there are plenty of options (except for TurboTax of course.) I filed using the irs web site. it was a terrible experience because of all the questions that you need to answer (and of course the number of times you need to verify that you are not a robot). But, in the end it works and my extension was accepted in under an hour. I could not figure out how to enter the NY State extension through TurboTax. It takes you through the whole tax form like you are going to file a real return. I could not get it to actually do the extension. I am sure there must be a way but Intuit does not live up to its name. IT IS NOT INTUITIVE by any stretch of the imagination. I figured if I eventually got to the extension through TT it would just send me to the state web site. So, I went there myself. Now TurboTax has no idea that i filed for and received an extension. My wife says it's time to look for something else. I have been with TurboTax since the late '90's. Anyone have experience with other tax products???? I have other issues - like the entry of charitable donations.
