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Just did my daughter's taxes who is a complete 1040EZ. They're trying to charge her the $29 downgraded it and now they want over $100. Then I found out she has been paying the maximum amount over the last 8 years because she thought she had to. This is insanity they've been sued before for scamming people so if you're going to be doing a lawsuit let me know I'd be happy to join in and give you all the information. She's a waitress and earns less than $18,000 a year and they want to charge her almost $300 that's insanity.