When I printed the NY State return from TurboTax it had a paper from NYS stating “since you used software you can not mail in your NY State return”. They gave details of the law and why this isn’t allowed. TurboTax does not seem to know this as their instructions were to mail it
So, unfortunately I had to hand write my return and throw away what I printed from TurboTax. I’d recommend this be looked into so customers aren’t getting contradictory instructions
