Good luck asking for a return. I paid $270 for all the services, got to the point of actually submitting the forms and found out I didn’t have the proper forms. They did not allow me to file. Had to go in person elsewhere. Spoke with a supervisor named Madison after a half hour of being told they couldn’t refund me. Madison told me to wait for the charge to no longer be pending and call back and speak with a supervisor. This was Friday. Called back this morning and they made me fill out a form for refund that kept crashing. Had them send me another link, which worked. And then this evening was notified that the refund was declined. Madison (supervisor) assured me that once the charge was no longer pending, I could call back and be refunded very quickly and easily.
