Hi,
The whole thing was very messy. I called the customer service number to complain, but the person I spoke to didn't understand my concern and she was heard to understand. She gave me a "code #" which reduced the Federal to $129, but I still wasn't satisfied since I didn't sign up for Live. I tried contacting TT via chat, but that was even worse. The person on chat gave me information on Obamacare!
Then I got an email from TT saying there may be an error in my 1099-INT info and they gave me another discount code. There was no error in my 1099-INT but I used link they provided and that brought my Federal down to about $90.
I don't understand what happened and the experience leaves me with a bad feeling about TT. I'm going to contact them next week.
