I paid for this download.. Full price. I had to wipe my computer and I need to go back to finish some business in 2019. I cant open any of my saved files without having the right year installed. I want access to reinstalling what I have already paid for and this will not take the License code I was provided when I purchased this. I have used Turbo Tax for as long as I can remember there being software available from you for doing taxes. Fix this or I wont be back to use the software or services again and believe me, I will tell everyone I know to avoid your products and the lack of easy customer service to resolve problems. I don't care if I want to go back and install as far back as 1999 I paid for it. Fix this. This waste of time has given me a headache and without the resources I need to do what I need to do today. Until today I would have given turbo tax a very high review wherever and by whoever asked.
