There are 2 different types of PINs in question here. You may be referring to the 5 Digit Pin section (also known as the signature ID) instead of in the IP PIN area which is for the 6 digit IRS issued number.
Please see how do I add or remove my 6-digit IP PIN for steps to enter your IRS issued number. This number is issued each year so make sure you are using the correct number for 2024.
@Rick819
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