Dear TurboTax Team,
I filed my taxes once before, back in 2021, and did not expect to face any issue this time as well. Unfortunately, the process was blocked due to an error, even though I provided all the correct information.
It would be a great improvement if the system allowed payment only after all errors are resolved. I ended up losing my money this time, as I was unable to e-file my return due to this issue. Since the filing deadline was very close, I had no choice but to file elsewhere.
I understand that TurboTax offers many useful features, and I’ve had a good experience before, but due to this error, I couldn’t complete my filing. I kindly request a refund for the payment I made.
Thank you for your understanding.
