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Get your taxes done using TurboTax
I had this same issue, with e-filing a different state, and after a 90-minute call with TurboTax help desk agent and after numerous troubleshooting steps that didn't resolve the issue, she kept researching and finally discovered the solution. At least, this is what worked for my situation: Reset all internet security zones to default level.
On Windows 11:
Settings
Network & internet
Advanced network settings
Internet Options
Security (tab)
Click on [Reset all zones to default level].
Your situation might be different, but I'd love to see you comment whether this does or does not work for you.
‎April 13, 2025
11:56 AM