Get your taxes done using TurboTax

Like I said, if the software you downloaded has the issue, then re-downloading it won't help.   The FAQ assumes that the update broke the software that was installed from a CD or a download before the problem existed, but recent downloads have been updated to the bad update so the work-around  can't work.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**