Same thing here again after five hours on the phone no one knowing what to do. I said look I have the app on my phone. I’ve been paying for years monthly through Apple Pay. They couldn’t find that I paid. I said you know I’m a customer you know I paid You can just give me the $214 discount that you’re trying to charge me twice for they said they can’t do that. They said you need to start over again. I said I will not start over again ended up paying it again and will not use TurboTax ever again.
