Exactly same thing happened to me after I paid $200 extra the file the site took me to the site. I had no choice it logged in automatically with my password. The people on the phone don’t know what to do because they only work for TurboTax. I bought the app from into it. There’s three different companies that I know of that do not function as want it’s bull**bleep**. I should get a refund, but I’ll never never get past the people on the phone. They don’t know what they’re doing
