- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
To TurboTaxArunkumar
Thank you for your quick response.
I am able to go into my ~/Library/Logs/ and have found the files com.intuit.turbotax.<with timestamp> and TurboTaxSparkleUpdateLog.log.
There is no TurboTax2017 SparkleUpdateLog - the last is from my successful update of TurboTax2016 last year.
The Attach Files function will not allow me to attach any of the three com.intuit.turbotax.<with timestamp> log files from my latest attempt to load, update, and open TurboTax2017. The last two log files end as follows:
Unhandled Exception:
System.ExecutionEngineException: SIGILL
[ERROR] FATAL UNHANDLED EXCEPTION: System.ExecutionEngineException: SIGILL
It seems like overkill to copy-and-paste the complete text of the three log files into an Answer, but I will do it if that will help.
I will appreciate any help you can provide, and thanks!