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Get your taxes done using TurboTax
I doubt Intuit gives a crap or that anyone in the giant corporation is going to take action because enough people post their problem BUT I'm chiming in also. I had the exact same issue (download and install, nothing happens, click on desktop icon, get message that "we've hit a snag activating your product"). Went through all the Intuit troubleshooting. Went through the update steps described in this thread. Completed the manual update. Two of the three updates worked for me. My processor is apparently not compatible with the AMD update. All of that to say, no solution for me. I suppose I'll be going the online route for the first time in 15 years as a TT user. Who knows if I can get my money back for the Costco online purchase.
Annoyed and tired, Will