@lvkale
You mentioned "higher up the chain", so I'll tell you lower down how you can do that.
I'm a fellow user. I've seen users mention that problem with Ally 1099-INT importing for the last few years. For some reason the importing tool (at least for some Ally users) doesn't see the other items after the first account or page. For some reason it thinks it is finished after the first account or page. Maybe it's interrupted by the page of Ally instructions that are on the page 2. But that's only a guess. I'm not even sure it happens to every user who has Ally, or if it's platform-related (MAC, Windows) or not. You'd think there would be more threads on it if it was happening to all Ally TurboTax customers, but as you mentioned, some folks might not realize all their data is not showing up, while others may just be entering it manually instead of importing.
I realize your posting is trying to ensure TurboTax development's importing team is aware of it. If you want to communicate with a liaison in the office of the president of TurboTax, they are good about getting things to the right team, and they say they usually get back in touch with a user within 1 business day.
The contact form and a box for explanation of your issue is at this link.
https://www.intuit.com/company/contact/office-of-the-president/
