Get your taxes done using TurboTax

Whelp - I've deleted and resubmitted multiple times. It's beyond frustrating. Today I got a call back from TurboTax and the call dropped after I explained the issue. I called the 800 number back and got someone who didn't seem knowledgeable at all. I'm at a loss here-

 

I created the NEC where it reads "create employer forms."  I've been doing this since Jan 2025 - and now taxes are due in 3 days. I tried to file an extension and now it says that I have to mail the form. I shouldn't have to do that and should be able to file for an extension electronically as well - but the person on the phone seemed to think sometimes you have to depending on your tax situation - however, the tax situation was the same last year and I filed both for me and my aunt's extension electronically.  

 

This may be the last year I contend with TurboTax and at this point believe I'm owed a refund, in addition to any potential irs fees for a late filed NEC.  Please call me to discuss -- it seems it's the luck of the draw when it comes to knowledgeable reps-- thanks