Yep, @baldietax , that's the situation. Manual summary entry seems to be the way to go for now. During the extension period, I'll have more time to see what exactly is causing the problem.
The TT product support person I talked to early this morning said if the imported Fidelity data isn't in the precise format, it could wreak unpredictable problems in TT. We did a <shift-enter> screen share in hopes of showing her the condition of the page where the imported data hung TT. But since the import page opens to "private info" which is blocked from the support person's view, all she could see was a blue screen on her end.
It might be assumed TT would have some data checks, such as checksums, frame alignment markers, reference verifications, etc. to ensure the imported data is good, but that might not be true.
