MonikaK1
Employee Tax Expert

Get your taxes done using TurboTax

Try going back to the beginning of the File section and reviewing your entries.

 

You might also try these troubleshooting steps:

 

  • Check your internet connection. Hardwired connections work best.
  • Try exiting TurboTax, restarting your device and starting TurboTax again.
  • Try using a different browser. Chrome usually works well.
  • Try clearing your cache and cookies.  

If after trying all of the options mentioned you still have the same problem:

 

See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.

 

@tsgarrard 

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