MonikaK1
Expert Alumni

Get your taxes done using TurboTax

Try going back to the beginning of the File section and reviewing your entries.

 

You might also try these troubleshooting steps:

 

  • Check your internet connection. Hardwired connections work best.
  • Try exiting TurboTax, restarting your device and starting TurboTax again.
  • Try using a different browser. Chrome usually works well.
  • Try clearing your cache and cookies.  

If after trying all of the options mentioned you still have the same problem:

 

See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.

 

@tsgarrard 

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