BrittanyS
Expert Alumni

Get your taxes done using TurboTax

Have you tried contacting our support center?  They can view your screen as you walk through what you're seeing and should be able to determine what is happening.  With it being so close to the filing deadline the wait time will be an extended period but with all the options above not working it maybe the best option since they can view your screen with you to determine the problem.

 

@hristoterezov 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"