Since you have already been rejected 3 times, this really needs to be done right. Contact payroll and determine what the numbers are and why they are reported in a split manner when you worked in one location. Your w2 needs to have boxes 18-20 match
- all with one number or
- all with 2 numbers
Things need to be clear. Plus, you need your NYC return to be correct.
Too many rejections means paper filing so let's get it right before you file again. Talk to payroll and let us know if you need help getting it right on the form.
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