RESOLVED
Uninstalling the 2025 Windows updates did NOT fix the problem. Here’s what did fix the problem:
1) Creating a new user account on my Windows laptop
2) Signing in to the new user account
3) Opening Microsoft Edge, going to InstallTurboTax.com, cursing while watching the mouse cursor spin and nothing rendering on the page
4) Announcing to my husband that I was going to buy a Mac Mini at Best Buy after eating lunch. Eating said lunch.
5) Not really wanting to buy a new computer, I opened FireFox via the new user account, typed in InstallTurboTax.com, closed my eyes, and held my breath. Voila! The website finally rendered and I was able to download the 2024 version.
