I bought it from costco. Installed using download link and during installation it asked for activation key, provided it and started using it. Imported previous year return and entered ALL my this years data. Fully done over a period of few days. I always put my system into 'sleep' mode and when I bring it up all my information would be there in Turbotax as well as other apps. (This is on Windows 10). Today when I brought up the system it installed an update and started it. Now when I bring up Turbotax it acted as if this is the first time I am bringing it up and asked me for activation and my email id, registration...etc. **bleep** but none of my tax data is there. It's a clean slate and shows as if I have not used it before. Terrible....Intuit. You won't even save the information in a temp location?....EXTREMELY POOR SOFTWARE. Anyone know any way of getting the information back. Already too close to the filing deadline....heck totally sucks.
