Turbo Tax Installation

I've tried downloading/installing on my Windows 10 laptop (then eventually Uninstall or Repair/Replace, makes no difference) three times, and run into the same snag every time!  Everything goes fine, until I click on "Launch Turbo Tax!"  Then I get a white box labeled Turbo Tax 2024 - Activation, and it gets stuck there, with 4 small blue balls whirling around and around.  For well over an hour!  The smaller blue Intuit box says, "OK, we know it's taking a little more than a moment..."  I have never had this problem in the past when I installed from a CD, but this year I tried the Download option after purchase from Amazon.  Boy I'm sorry I did!

What the heck is wrong?  How can I fix and get past this snag?