@Jobyjo … I was on a call with an Intuit rep for over an hour where they had to access my computer to see what was going on. The resolution that came about was using my work laptop to download the software… but had to install some other software (C++) to download it.
@mesquitebean … I checked my Task Manager, rebooted my computer couple times, ran malware/virus software and couldn’t find a problem. I was able to download other programs online, but not Turbo Tax.
I’m sorry I wasn’t able to make it through a concrete resolution, but after over an hour on the phone and not making any progress… I went down the path I did.
