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Get your taxes done using TurboTax
Thanks for your reply. Unfortunately, it's not working for me. I’m using the TurboTax Desktop version and purchased Live Expert through it. When I try to access messages, it redirects me to the TurboTax website. After logging in, I only see the welcome screen with options to choose TurboTax products—no messages or notifications are visible (see attached screenshots).
April 8, 2025
3:58 PM