gjm13
Returning Member

Get your taxes done using TurboTax

Thanks for your reply. Unfortunately, it's not working for me. I’m using the TurboTax Desktop version and purchased Live Expert through it. When I try to access messages, it redirects me to the TurboTax website. After logging in, I only see the welcome screen with options to choose TurboTax products—no messages or notifications are visible (see attached screenshots).

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